In an emergency

Call the right people first.

Danger to life?

Fire, a crime in progress or anyone at risk.

999

Smell gas?

Open windows, don't use switches, and call the National Gas Emergency Service.

0800 111 999

Carbon monoxide alarm?

Open doors and windows, get everyone outside, and call the gas emergency line. Get medical help if anyone feels unwell.

0800 111 999

Power cut?

Check your trip switches first. If the street is out too, call your electricity network.

105

Water leak?

Use the stopcock inside, usually under the kitchen sink. If that doesn't stop it, the outside stop tap under the small cover in the pavement or front path.

Turn off the water

Break-in?

Happening now? Call the police.

999

Already happened? Call the police.

101

Then call us on 07398 042 999, and keep redialling until we answer.